Terms & Conditions
1. Services Offered
• The Brand Studio offers immersive events titled “The Immersives” and an exclusive membership known as “The Inner Sanctum”. Details and registration for these services can be found on the relevant pages of our website.
2. Fees and Payment Terms
• Event Tickets: Early bird tickets for The Immersives are priced at £350. Standard tickets are priced as indicated on the event’s webpage at £398.
• Membership Fees: Membership to The Inner Sanctum is priced at £1995 per month with a minimum subscription period of three months. After the initial period, memberships enter a rolling billing cycle.
• Cancellation: For memberships, cancellations require one month’s notice after the initial three-month period. Upon cancellation, your position will be opened to new members. Membership and event spaces are limited (8 for The Inner Sanctum and 15 for The Immersives).
3. User Accounts and Registration
• Users must register for an account to purchase tickets or memberships. Account holders are responsible for maintaining the confidentiality of their account information and password.
4. Refund and Cancellation Policy
• As previously outlined in our Refund Policy, refunds for event tickets and memberships are not available except under exceptional circumstances at our discretion. Event tickets and memberships are non-transferable.
5. Intellectual Property
• All materials provided during events or as part of the membership are the property of The Brand Studio. These materials, including any digital resources, are for personal and non-commercial use only. Members and event attendees agree not to share or redistribute any intellectual property or resources provided.
6. User Conduct
• The Brand Studio is committed to providing a professional service and expects the same professionalism and respect from all clients. All members and event attendees are expected to respect other participants and conduct themselves appropriately.
7. Dispute Resolution
• Should any disputes arise, The Brand Studio aims to resolve them swiftly. We will respond to all dispute inquiries within 14 days. We strive to handle disputes amicably and efficiently.
8. Changes to Terms and Conditions
• The Brand Studio reserves the right to modify these terms and conditions at any time. Changes will be posted on our website, and continued use of our services constitutes agreement to the new terms.
9. Contact Information
• For any questions regarding these terms, please contact us at hello@thebrand-studio.com.
10. Limitation of Liability
• The Brand Studio is not liable for any indirect, special, or consequential damages arising out of or in connection with the use of our services.
11. Miscellaneous
• These terms constitute the entire agreement between you and The Brand Studio regarding our services. If any part of these terms is held to be invalid or unenforceable, the remaining parts will remain in full effect.
By registering for an event or membership, you acknowledge that you have read, understood, and agree to be bound by these terms.